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Remote-Location Operations Automation
Deliver consistent customer experiences. Automate operational workflows across remote physical locations. Quickly address service issues to minimize in-store disruptions.
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Modernize remote operations
Implement automation across remote locations with minimal operational impact. Easily integrate with legacy and modern technology, applications, and infrastructure. Deploy automation across locations simultaneously. Equip front-line responders and support staff with automation tools.
Minimize service disruptions
Correlate incident data across multiple locations and disparate tools. Quickly identify disruptions requiring human intervention and automatically notify the right responders. Auto-remediate known issues to minimize risk. Empower self-service automation to resolve issues impacting multiple remote locations.
Reduce operational costs
Reduce costs by automating routine manual tasks. Centrally deploy updates and repairs across remote locations. Securely automate service operations following best practices to ensure consistency. Accelerate the adoption of new technology to drive future revenue growth.
“The technical debt isn’t consistent – we have different generations of technology within almost every store. Our software deployment teams rely heavily on Runbook Automation to manage this complexity and improve efficiencies.”
Andy Slater
Observability Platform Enablement Lead, Specsavers
