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How Operational Maturity Drives Cost Savings

How Operational Maturity Drives Cost Savings

In today's high-stakes digital landscape, IT leaders face a critical challenge: while 64% plan to increase IT investments, they must also reduce costs. With engineers spending nearly a quarter of their time on manual tasks—costing $34,000 per developer annually—reactive operations are no longer sustainable.

This ebook reveals how operational maturity drives sustainable cost optimization, showing how top-performing organizations save up to $14M annually while delivering better service reliability.

Discover how market leaders use operational maturity to:

  • Cut incident resolution time by 45% and reclaim lost uptime
  • Reduce incident costs by 50% through AI-powered automation
  • Transform from reactive firefighting to predictive operations
  • Scale operational excellence without increasing headcount

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"The PagerDuty Operations Cloud is critical for TUI. This is what is actually going to help us grow as a business when it comes to making sure that we provide quality services for our customers."

- Yasin Quareshy, Head of Technology at TUI

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