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Security Incident Management

Respond to, automate and remediate security incidents, ensuring cyber resiliency.

Threat detection, cross-team coordination, and maintaining compliance

Rising cybersecurity risks requires organizations to integrate threat detection, cross-team coordination, and compliance into daily operations.

This leads to new challenges:

  • Expanding operations increases the frequency and complexity of security threats.
  • Lack of standardized, real-time practices delays threat detection and response.
  • Disconnected tools and inconsistent processes make coordinated response difficult.
  • Without automation, teams must reactively manage incidents, increasing the impact of security breaches.

PagerDuty helps you overcome these issues through the PagerDuty Operations Cloud along with the breadth of the platform ecosystem to reinforce security best practices from detection, mobilization, and escalations to resolution and learning.

Resolve security incidents faster

Improve resolution times and contain attacks faster using AI and automation. Rapidly respond to security incidents with agility and efficiency by mobilizing the right people and helping teams learn and improve over time. And, with streamlined workflows and runbook automation, no step in the process is missed for precise response every time.

Rapid Threat Detection

Bridge the gap between security and developer teams with AI-assisted triage to accelerate resolution times, contain threats quickly, and better manage security risk.

Automate Security Protocols

Automate, orchestrate, and accelerate issue resolution with best-practice security guardrails to reduce human error and save time.

Build Systematic Resiliency

Turn every incident into a learning opportunity by using data-driven insights to build resilience and prevent future attacks.

Mobilize the right response for any attack

Automatically add the right people to the incident, whether it’s reported by developers, IT, or security, to get everyone working on an issue immediately.

Coworkers at their computers

Create repeatable, scalable response processes

Automatically follow the correct steps every time with security-specific, customizable workflows and documented playbooks to mitigate risk throughout the incident management process.

Traffic controller at work

Learn and improve with each attack

Turn every security incident into an opportunity to learn. Automatically draft post-incident reviews and get data-driven insights. Use these insights to improve collaboration and reduce toil via automation, workflows, and more.

Coworkers collaborating

“We take care of making sure that the robots are doing everything they need to be doing from a security perspective, if it’s having any hardware or software issues. If anything comes up, PagerDuty lets us know and we take care of it. If any new issues come up, we investigate, and escalate to our R&D teams.”

Jane Miller

Senior Operations Manager at Knightscope

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